Got a question? Chances are, the answers are right here. If not, visit our website and we can answer them for you.
Can Carpets Etc… remove our existing floor coverings and/or move my furniture?
Yes we can, at a minimal cost. When you are ready to go ahead with your new flooring let your local Carpets Etc… staff member know and they can provide a quote for you.
How important is Underlay?
The manufacturers of underlay produce a range of qualities, all of which will be adequate under your new carpet. At Carpets Etc… we sell only platinum foam underlay. Choose your carpet and ask to step on it with the underlay under it. The higher the quality of foam underlay the more luxurious it will feel to your feet, the more support it will give your new carpet and the quieter it will make your home, especially in second floor installations and on staircases. It is recommended that you change your underlay when you replace your carpet. Underlay wears as the carpet wears, leaving it with the wear patterns of the old carpet. It is important to note that a manufacturer may void a carpets warranty if laid on old underlay.
How long will it take to install floor covering in my home?
Depending on the size of your home, most installations are completed within one day. However, your local Carpets Etc… store can give you a better idea once they see a plan of your home or following a free measure and quote.
How much does a Timber/Laminate floor cost?
The cost depends on the style and type selected. It is best to contact your nearest Carpets Etc… store to get a more accurate quote on the style you prefer.
Should I buy a plush or twist pile carpet?
A plush pile carpet is very luxurious and comfortable to live with. A twist pile carpet has the added benefit of minimising the appearance of tracking or foot marking. It is recommended you select products depending on your lifestyle and the foot traffic in your home.
What is the difference between a broadloom metre and a square metre?
A broadloom metre is actually 3.66 square metres, i.e. 1 metre cut from a carpet roll which are normally 3.66 metres in width. It is always a good idea to compare the square metre cost of carpet against other floor coverings such as ceramic tiles or vinyl and timber as they are specifically priced by the square metre and a better comparison of value can be seen.
Which is better, Wool or Nylon carpet?
There are various qualities of Wool and Nylon carpets available across a range of price points. Each fibre has its own benefits. Different fibres will suit different individual needs. For specific recommendations please contact your nearest Carpets Etc… Store.